Manage staff accounts, pending approvals, and live editable RBAC matrix
Project
Send this one-time invitation link to (valid 7 days, shown only now):
⏳Pending Staff Signups Awaiting Approval
0 Pending
All Registered Staff
0 accounts
Staff Member
Assigned Role
Status
Actions
Last 200 changes
Time
Actor
Action
Target
Detail
Projects
Project
Key
Your role
Actions
ℹ️
Live Database-Backed Permissions: This matrix applies to the project selected above only. Changes saved here directly update MySQL table desk_role_permissions and take effect immediately for that project's staff sessions.
Role
View
Reply
Note
Status
Dev Esc
Close
Priority
SLA
Staff
RBAC
Support Operations
SA
Sarah Jenkins
Support Lead
Ticket view
📊 Support Overview & Performance KPIs
Live Telemetry
🔍
Received📥
0
This Month
Open📬
0
New / reopened
In work🔧
0
0 · 0 · 0
Resolved✅
0
Awaiting customer
Closed🔒
0
0% resolved
Of these:· Median first response: · Customer rating: · 0 closed with no reply (after h)